Privacy Policy — Visiominds

At Visiominds, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully.

1. Information We Collect

We may collect information about you in the following ways:

Information you provide directly — When you fill out our project inquiry form, we collect your name, email address, WhatsApp number, and project details.
Automatically collected information — We may collect technical data such as your IP address, browser type, device type, and pages visited when you use our website.
Communications — If you contact us via email or WhatsApp, we retain records of those communications.

2. How We Use Your Information

We use the information we collect to:

Respond to your project inquiries and schedule discovery calls
Deliver and manage creative services you have commissioned
Send project updates, invoices, and relevant communications
Improve our website and understand how visitors interact with it
Comply with applicable legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers — We may engage trusted third-party tools (such as Calendly for scheduling) that process your data on our behalf. These parties are bound by confidentiality obligations.
Legal requirements — We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Calendly & Third-Party Services

When you book a discovery call through our website, you are directed to Calendly, a third-party scheduling platform. Your name, email, and project information may be submitted to Calendly to pre-fill the booking form. Calendly's own privacy policy governs how they handle your data. We encourage you to review it at calendly.com/privacy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project-related communications and files may be retained for up to three (3) years after project completion.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@visiominds.com.

8. Cookies

Our website may use cookies and similar tracking technologies. For more details on how we use cookies, please see our Cookies Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: